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STUDENT IT SUPPORT
RCC Nights:
An elite few of our student workers are designated
Residential Computer Consultants (RCC). We make them
available to you Monday through Thursday in the evenings.
The RCCs can provide assistance to get your computer
connected to the JU network, clean your computer of viruses
and spyware, and answer questions about your computer. The
RCCs are not allowed to repair your computer. If the RCC
determines that your computer has hardware problem or needs
software re-installed, it will be your responsibility to
have your computer repaired either through warranty service
or a local computer shop. Call the Helpdesk to find out the
times and locations for RCC Nights.